Q: What is the recommended attire?

A: Attire for the NACDS Regional Chain Conference is Business Casual with the following exception:

Sunday, February 4 – Kick-off Party
Men and women: Casual….feel free to wear your favorite team’s colors or jersey! 

Q: When is the last day I can make a reservation at one of the official NACDS hotels and still obtain the NACDS rate?

A: Friday, January 12, 2018. After this date, the quoted hotel room rates and availability cannot be guaranteed. 

Q: How do I make changes to an existing hotel reservation?  

A: To make changes to an existing reservation, use the link provided in your hotel room confirmation sent from the NACDS Housing Bureau.  After Friday, January 12, 2018, you will need to contact your hotel directly. Visit the Hotels page under PLAN for hotel contact information after this date.

Q: Is there a one-day badge? 

A: No. Anyone desiring to attend the Regional Chain Conference must register in full.

Q: Our Company is registered, but I can't log into Participating Companies.

A: Only registered attendees can access the locked portions of the website. You will need to get the login information from one of your registrants. Their username is their email address. We do not have access to passwords. If they are unsure of their password, they can use the "Forgot/Set Your Password" link on the login page to reset it. 

Q: How do I add my spouse to my registration?

A: During the registration process, you will have the ability to “Add a Companion” after entering your first registrant. If you have already completed the registration process but need to add a spouse, please email


Q: How do I cancel or substitute an attendee?

A: Please submit a Cancellation Form or Substitution Form as soon as possible. All cancellations and substitutions must be made in writing and are considered official on the date they are received at NACDS headquarters.

Q: How do I book private event space during the NACDS  Regional Chain Conference?

A: A limited amount of private function space is available during the Regional Chain Conference. Requests for space should be made in writing to Toni Tripi at and include date, time, and number of people expected to attend the event.


Q: Who do I contact to...

purchase a Strategic  Partnership Space?

A: Strategic Partners Hotline, 

inquire about Private Meeting Space?  

A: Toni Tripi of the NACDS Meetings Department,

for Registration assistance?

A: NACDS Registration Department, 703-837-4302, or

ask a Hotel/Housing question?

A: NACDS Housing Department, 703-837-4301 or

learn more about Sponsorship Opportunities?

A: Jim Whitman, 703-837-4610 or